Latest Benefits News
Our Mission Statement
Cannock Chase Council's benefit service aims to meet the needs of the community by providing a secure and efficient service that is accessible to all, where the right benefit is paid at the right time and a service that contributes positively to the overall welfare of the community.....
- The Department for Work and Pensions national figures for July to September 2016 confirms Cannock Chase Council as processing new claims at an average of 17 days; this is the joint quickest processing time in Staffordshire and 5 days faster than the national average of 22 days. Change in circumstances were processed at an average of 10 days this is 1 day slower than the national average of 9 days. Our latest performance is available to view here
- It has never been easier to report a change in circumstances by using our on line form. So long as you provide all the information we need, we will aim to re-assess your claim within 2 working days, To report a change in circumstances click here.
- Localised Council Tax Reduction –There are no changes to the scheme for 2016-17. The removal of the family premium seen in Housing Benefit will not be applied to working age local council tax support claims and neither will the restriction on backdating claims to one calendar month. This ensures that our local council tax support scheme continues to be as generous as possible. For more information link to our Localised Council Tax Support page.
- The latest customer service feedback has been received, see how our customers rate us. Have your say on how you rate the service you have received from us.
National Living Wage (NLW)
From April 2016, all workers aged 25 or over must be paid the new NLW of £7.20 per hour. This compares with the current National Minimum Wage (NMW) for this age group of £6.70 per hour. The rates for workers aged less than 25 are:
Apprentices £3.30 per hour
Under 18’s £3.87 per hour
18-20 £5.30 per hour
21 to 24 £6.70 per hour