Click on the sections below to search for the download required
Housing Benefit and \ or Local Council Tax Reduction Forms
Application Form
Change in Circumstances Form
DHP Income & Expenditure Form
Landlord Consent form
BACS Form
Self Employed Earnings Form
LHA (Local Housing Allowance) Calculation Form
Application for Discretionary Housing Payment
Benefit Customer Feedback Form
Consent and Authority to Disclose Form
Vulnerability Request Form
Landlord Direct Payment Form
Leaflets
Appeals Leaflet
Advice for Homeowners on Sale and Rent Back Scheme
Vulnerabilty Leaflet
Extended Payment Leaflet
Take-up Leaflet
Applying for Tax Credits
Thinking of going back to work
Is your child ill or disabled
Are you or your partner disabled
Part and Full Time Workers Earnings and Benefits Guide
Fast Track Changes in Circumstance Leaflet
Benefit Service Standards Leaflet
Benefit Carer's Leaflet
Latest Benefit Newsletter
Basic Bank Account Leaflet
Benefit Cap Fact Sheet
Renting rooms in someone's house
A guide for resident landlords
Discretionary Housing Payments Leaflet
Further Changes to Housing Benefit
Housing Benefit and Renting out a spare room
What to do if you fall into rent arrears
How does additional income affect my benefit
Local Housing Allowance (LHA) Rates
New Claim Fast Track Leaflet
Under Occupancy Fact Sheet
Qualifying Ages for State Pension Credit
Personal Independence Payments Quick Guide
Non Dependant Deductions
Social Fund Leaflet
Localised Council Tax Support factsheet
Council Tax Reduction Scheme Easy Guide 2015
Discretionary Housing Spend
Benefits Customer Satisfaction
Non Dependant Deductions
Changes in Reporting Fraud
Benefit Appeal leaflet
Performance
New Claims Benefit Performance Chart
Change in Circumstances Benefit Performance Chart
New Claim Appointments Performance Chart
Benefit Performance Dashboard
Fairer Charging and Wefare Benefit Performance Chart
Telephone Call Waiting Times
Telephone Call Abandonment Rates
Overpayment Notifications
Customer Satisfaction Survey
Last Updated: 17/05/2017