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Tenant Involvement

Tenant Participation

Tenant Participation is about much more that bricks and mortar - It's about getting tenants involved in the places they live and the services they receive from the Housing Department.

It is very important that tenants give their views on services and how they might be improved. There are a number of different ways that tenants and leaseholders might want to do this.

Housing Services are keen to consult with our service users on every aspect of our service. If you wish to get involved and join a number of tenants who influence the service we shall be delighted to receive your contact details.

How can I get involved?

You could join a Tenants and Residents Association if there is one in your area.  If not, you may consider starting a new one if your neighbours are interested too.

Tenants' and Residents' Associations are local groups organised and managed by a committee of local volunteers. Tenants' and Residents' Associations are recognized by the Council. They play an important role in building local communities, contributing to the making of policy and the delivery of services to tenants of Cannock Chase District.

Are you interested in shaping housing policy?

Do you want to comment on publications that go out to tenants and leaseholders?

 

We are inviting tenants to express an interest in joining a new virtual group, where tenants and leaseholders can comment on housing policies, strategies, documents and other publications produced by Housing Services.   This will be carried out ‘virtually’ over email correspondence. 

 

Virtual panel members will play an important role in providing the housing service with valuable comment and insight that can shape policy that may affect tenants and leaseholders, and help improve publications that fellow tenants and leaseholders would receive.

 

If you would be interested in becoming a member of the ‘Virtual’ group please let us know. Email serviceimprovements@cannockchasedc.gov.uk or telephone the Service Improvement Team on 01543 462621 to express an interest.

 

 

Bright Ideas

Do you have a bright idea that could help the Housing service in Cannock Chase?

Cannock Chase Council is offering £25 to tenants who come up with useful suggestions that are put into practice for improving the service, saving money or simply making things easier.

All you have to do is contact us and tell them what you have in mind, or download our Bright Ideas form and hand it in at your local Council Office.

Please contact the Service Improvement section by email: serviceimprovement@cannockchasedc.gov.uk or telephone 01543 462621

Bright Ideas Form

Tenants & Leaseholders STAR Survey

Cannock Chase Council carried out a STAR survey on a number of Council tenants and leaseholders.

Please see the results below::

Star Survey 2017 Report

Last Updated: 04/04/2018

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Cannock Chase District Council

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Cannock Chase Council, Civic Centre,
Beecroft Road, Cannock, Staffs WS11 1BG

t 01543 462621
e customerservices@cannockchasedc.gov.uk

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