Latest Benefits News
Our Mission Statement
Cannock Chase Council's benefit service aims to meet the needs of the community by providing a secure and efficient service that is accessible to all, where the right benefit is paid at the right time and a service that contributes positively to the overall welfare of the community.....
The Department for Work and Pensions national figures for July to September 2017 confirms Cannock Chase Council as processing new claims at an average of 16 days; this is 6 days quicker than the national average of 22 days and the third quickest processing time in Staffordshire. Change in circumstances were processed at an average of 14 days this is 5 day’s slower than the national average of 9 days and we are working hard to improve these figures for our customers. Our latest performance is available to view here.
- It has never been easier to report a change in circumstances by using our on line form. So long as you provide all the information we need, we will aim to re-assess your claim within 2 working days, To report a change in circumstances click here.
- Localised Council Tax Reduction –There are no changes to the scheme for 2018-19. Limiting the number of personal allowances which can be included in the claim to 2 people (as seen in Housing Benefit) will not be applied to working age local council tax support claims. This ensures that our local council tax support scheme continues to be as generous as possible. For more information link to our Localised Council Tax Support page.
It is important to remember that support to pay your Council Tax is not included within UNIVERSAL CREDIT. This means you must make a claim for Local Council Tax Support directly to the Local Authority.
From the 6th April 2017 , the number of personal allowances which can be included in the Housing Benefit applicable amount in respect of children and young people will be limited to 2. This only applies to additions to the household after the 6th April or any new claims to Housing Benefit after this date. This change does not affect the number of rooms a claimant is deemed to need and the award of premiums. If you are worried that this may affect you please contact our Customer Services Team.